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1.1 At Ross & Ross Food (also referred to as ‘We’, ‘Our’ or ‘Us’) we take our responsibilities in storing and protecting your data very seriously. We are committed to both the protection and respect of your privacy.
We strive to keep any information we hold about you safe and secure.
We also aim to ensure any communication with you and use of the data we hold is also secure.
We follow procedures about how your data is stored and used and access to this data is limited.
The data we store is not accessible by unauthorised persons or machines.
This policy sets out to explain how we operate to protect your data and privacy.
2.1 We are legally obliged to protect personal information that we collect under the Data Protection Act 1998, (the “DPA”) and the General Data Protection Regulation (EU) 2016/679, (the “GDPR”).
2.2 Under the DPA and GDPR, we are considered the ‘data controller’ and our address is:
Ross & Ross Food, 10 Worcester Road Trading Estate, Chipping Norton, Oxfordshire OX7 5XW
3.1 We collect and use various types of personal data about visitors to our website including:
4.1 We use (process) your personal information in a range of ways including:
5.1 We do not knowingly collect any sensitive personal information.
6.1 We use your personal information to send you information that you have requested, via our website, telephone or other means. We may also use your information to provide you with an improved experience when visiting our website. We may also use your information to facilitate entering into a contract with you.
6.2 We collect, store and use personal information about visitors to our website for the following:
We do not knowingly share personal data with third parties, however, we may share anonymised, non-personal data third parties that are GDPR compliant (such as Google Analytics). No shared information is used for marketing purposes.
8.1 The personal information that we collect and store is held securely and is stored in a range of destinations including:
9.1 We will store your personal information for a limited time that relates specifically to the nature of the information you supply to us. In general this amount of time is for as long as is necessary to fulfil any contractual obligations.
10.1 You have rights in regard to the information we hold about you (personal information). These rights are set out below.
10.2 We process all data inline with your rights and in each case, to the extent required by any applicable laws. We respect your personal information rights in respect of:
cache (memory). These are set when you visit our website if you consent to them being set.
Key usage is as follows:
You can find out what cookies we use and how to switch them off by clicking here www.rossandrossfood.co.uk/cookie-policy
You can alter your Cookie preferences at any time on our website at the above address.